Privacy Policy

Overview

Matthews NC Water Damage Restoration respects your privacy. This policy explains what information is collected when you call or visit, and how that information is used.

Information collected

When you call, you may share your name, phone number, the location of the property and details about the water damage. Standard technical data, such as browser type and pages viewed, may be logged for security and performance.

How information is used

Information is used only to respond to your request, arrange water damage service and communicate about it. It may be shared with your insurance company at your direction.

• Personal information is not sold.
• It is shared only with the people directly involved in your service, or as required by law.

Cookies and analytics

Basic cookies and analytics may be used to understand how visitors use the website. You can disable cookies in your browser settings.

Retention and security

Information is kept only as long as needed to provide the service and meet legal or insurance requirements, and reasonable steps are taken to protect it.

Your choices

You may ask what information is held about you, request corrections or ask for deletion, subject to legal and insurance obligations.

Contact

Questions about this policy: call (888) 578-4720 or write to [email protected].